At Knight Garage Doors, we pride ourselves on delivering exceptional service, and our customers have generously shared their experiences. Explore first-hand accounts and garage door reviews from clients who have entrusted us with their installation and repair needs, offering valuable insights into our commitment to quality and customer satisfaction.
Great service!
“Spring had snapped on the garage roller door. Phoned these guys, and I had a repair man on the job within a couple of hours. Kept me up to date with arrival time, and the tech was very friendly, helpful, and knew what he was doing. Had a part on hand. Great service! - how it should be done. Highly recommend Knight Garage Doors.” - David
Totally reliable!
“Awesome experience from Gawain and the team. They responded quickly when my original door collapsed providing a temporary solution until the new door arrived. A full garage door and system installed quickly and professionally. Totally reliable and would certainly recommend. Thanks team." - Neil
Outstanding team
“Excellent service and communication from my first enquiry to a prompt Quote and undertaking the job to fit a new opening system to a large garage door. In all 8 days including Queens Birthday weekend. It is difficult to get experts in their field to come to Waiheke Island but Michelle and the team were outstanding. Many Thanks” - Rob
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"Great service and reliable. The team managed to get my old garage door usable until they replace it with the new one. Thanks Gawain. New door installed 18th June and what a great job. Quick reliable and professional. Recomend anytime." - Neil
"Rang Knight's Door Repair having found them through an internet search. The technician arrived within two hours, who carried spare springs and he effected repairs within an hour. This on the Sunday before Christmas. They followed up our call with a text message to say when their technician was arriving.
Awesome service, business model and staff. Would highly recommend Gawain and his team, especially their technician Stanley, to anyone in heed of a garage door repair." - Mark
"These guys were awesome. I didn't really hang around to watch what they did, however the part they replaced was done and dusted. It was the fact that they checked out the motor and must have done some sort of maintenance as when I left the next day the door sounded different, better - which had nothing to do with the weather seal they replaced. These guys obviously go above and beyond." - Joseph
Gawain was absolutely a star
"He was just a phone call away on a Sunday evening after 7.25pm... what a service. He quickly assessed the problem and the garage door was fixed swiftly. He was so knowledgeable and knew what he was doing. We will be making sure we service our garage door once a year and the business will be definitely going to Gawain. Thanks for your help." - Nikhil & Mayura
"Fixed old door on the weekend of a long weekend. Came at the time he said and did it without fuss.Then quoted, and installed a new door and mechanisms efficiently, on time, and without any hassle. So easy for me as the homeowner. I would absolutely recommend Gawain, Michelle and the team. A great kiwi business." - Brook
Great service! Gawain was at my house within an hour and fixed my door on the spot. quickly with no fuss. Really happy with the work and honest appraisal of the problem with my door and discussed my options with me. - Scott
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Couldn't be more impressed
"Tenant's garage stopped working, found Knight Garage through No Cowboys, read up the comments and decided to give them a go, couldn't be more impressed by the whole experience, Gawain answered the phone, and although he has a few jobs on, he said he will try attend my job late that afternoon and he did. Great communication, knowledgeably diagnosed the issue and have it replaced that evening at reasonable rates too, I also like the fact that he seemed very stocked on system and parts which makes" - Wendy
"Gawain was great. Fixed the remote to our garage and serviced the door. Good communication and everything worked perfectly. Will use again." - Kelly
"Excellent all-round experience. Contact was always friendly, prompt and professional. My options were clearly explained and I got exactly what I wanted. Thanks to the whole team!" - Catherynne
"Emergency broken spring replacement was done on Saturday within 3 hours! Amazing job, thanks!" - Bela
Can't fault them!
"Knight Garage Doors was extremely prompt in responding to our request for attention to our garage door which had stopped working automatically, sending someone out the same day, on a Saturday, although it wasn't urgent (we could open the door manually). The problem was immediately identified and fixed in a timely manner. Knight technicians were polite and friendly and communication between the company and ourselves was excellent." - Ann
"Great Service and on time. Mine was a small job and Michelle replied to my email quickly and Gawain came for a look on the same day. He provided a practical solution to our problem. Some other company was trying to charge us over $700 for new parts and etc. Gawain fixed the issues for 1/3 of the price and job was completed the next day. " - Patrick
"Gawain came to my house to repair my garage door. The service provided by Gawain is indeed impressive. It is fast, reliable, professional. I have already recommended him to some of my friends who has the similar need and i will surely use him to maintain my garage door in the near future. Well done Gawain and thank you for your great works." - Oliver
Couldn't ask for better service
"Knight were the only company to answer their phone at 8 o'clock at night. They offered to come out there and then as I couldn't get my car out, but ensured we didn't have to pay an emergency call out fee by figuring out they could get to us at 7 the next morning. They turned up exactly when they said they would, got the door open, organised for a replacement spring and were back at 3pm same day to fix." - Sharon
"I want to thank you so much for your prompt and efficient service. I couldn't believe someone would come within approximately 2 hours. Your lovely young man Ben came and his friendly calm attitude calmed me because I am very stressed with the house on the market and five viewings today.You saved my sanity." - Patricia
Excellent communication
“Our garage door spring broke on a Sunday and by Tuesday it was all fixed. We are impressed that the whole process was just so straight-forward and easy. The communication from everyone involved was excellent and the little tracker which showed how far away Ben was is a great feature (a bit like UberEats for garage doors!). From start to finish, Ben explained the repair process very clearly and it was easy to understand. Great value for money…” - Dan
Very professional
“Garage door did not open on Sunday. Appeared that spring broke. After hour fee justified with quick service. Very professional and got on with the job. Explained everything that was done and even fixed the squeaky sounds. Gave advice regarding things to look out for and some maintenance." - Wai
Immediate assistance!
“Ben from Knight was outstanding. He came out well after hours to get me out of a tricky situation. He clearly knew everything about garage doors and fixed my issue with ease. I phoned a bunch of companies that night and Knight were the only ones to take my call and immediately assist. They even gave me an 'uber' style tracking link to see how far away Ben was. Outstanding service.” - Joe